This Army HIVE is open for visitors. An appointment system is in place so before your visit please email or phone the HIVE to book one. Please also ensure that ‘Hands, Face, Space’ is adhered to within the HIVE building and office to protect all visitors and staff. Alternatively our staff are available to answer your queries by email and telephone during the advertised office hours.

If you want to ensure that you receive the very latest information including official Army policy and guidance plus local insights, please contact the HIVE to be added to our distribution list for regular email updates. We abide by the Data Protection Act and you can withdraw your permission to receive our emails at any time.

Please also see HIVE’s other social media platforms: and Army HIVE Twitter @ArmyHIVEinfo

Wednesday, 28 October 2020

Meet the Team

As part of a series of staff stories from HIVE, we are sharing a number of stories in the coming weeks on our Army HIVE Facebook page at the link below.  Each story provides a personal account of working for HIVE, feeling empowered and delivering the HIVE service to our customers across the UK and overseas.

To read the latest story visit 


Involuntarily Separated Status for SP Being Assigned Overseas. Regulatory Flexibility in Response to Coronavirus

From the date of this Directed Letter (DL), any Service Person (SP) who is due to be assigned from the UK to an accompanied assignment overseas and is either a CEA claimant or will have children1 accompanying them, may now decide to serve unaccompanied. They will be given exceptional authority to serve Involuntary Separated (INVOLSEP) for a period of up to the end of Apr 21. 

Click HERE to view the Directed Letter


Friday, 23 October 2020

SCiP Alliance - Thriving Lives Toolkit

Underpinned by rigorous research and thoroughly tested in school, the Thriving Lives Toolkit provides schools with a framework of 7 principles through which to reflect on their practice and a 3 tier set of CPD resources. The resources in this toolkit have been developed in collaboration with a range of partners across the UK, and consist of:

  • an introductory animation;
  • a detailed resource introducing the evidence base, what schools can do to support their Service children and who can help and;
  • school case studies.

Download the Thriving Lives Toolkit 


Keeping in touch with the HIVE


Thursday, 22 October 2020

Service Leaver's Guide - October 2020 Edition Out Now

The latest edition of the Service Leavers Guide has now been published on, please see link below:

The service leavers guide offers information and advice prior to and after leaving regular service. 

The guide contains information about armed forces pensions, resettlement, reserve liability and support from charitable organisations. 

Wednesday, 21 October 2020

RBLI's Zoom Art Club - Fridays

  Join RBLI's Zoom Art Club! This remote club is an opportunity to learn new skills, meet new people and share your knowledge with the group.

No special skills or materials required just a pen/pencil and some paper. Enjoy learning new skills and find relaxation in creating something. All ability levels welcome!

To join the club please contact Eni Silveira by emailing or by calling 07977 148 150.

• Every Friday
• 2pm to 3pm  • Zoom  

NHS - Recognising Covid Symptoms


Friday, 16 October 2020


Changes to Veterans UK Services

Due to ongoing COVID-19 precautions, there are changes to Veterans UK services. You can find the latest information here....

Veterans' Railcard now launched

The first veterans railcard is now launched! 1/3 off for anyone who has served 1 day or more in the forces. For veterans needing to reconnect with friends or visit family who live far away, this will be a huge boost.
Get yours at the link below 


Dept of Education - Summer Exam Series 2021

More information can be found: HERE 

New Universal Credit assistance webpage and tool

 In order to help claimants better direct their queries, the DWP Debt Management phone number is being removed from the Universal Credit claimant statement and replaced by signposting to a new GOV.UK page.  Find out about money taken off your Universal Credit  payment:

This page includes a new tool  which  will allow claimants to self-serve to find the correct department to contact about any money taken off their Universal Credit. 

Thursday, 15 October 2020

Improving health and wellbeing support for armed forces families in England

The NHS in England provides healthcare services for families of serving personnel (regular and reserve) who have registered with an NHS GP practice and the families of veterans.

Whilst most armed forces families enjoy healthy lives, the unique circumstances of military life can cause pressure for some, and affect an individual’s health and wellbeing. This is in addition to moving home every few years, which can make accessing the NHS difficult.

These factors can affect the lives of armed forces families, creating a difficult situation for them. We want to help change this, so armed forces families are able to access local NHS services easily in all parts of England. We also want to ensure that they can get care and support from clinicians and people who understand their health and wellbeing needs.

This questionnaire is an opportunity for people and organisations to share their views on how we can do this. ​ 

Domestic Abuse


Wednesday, 14 October 2020

Captain Sir Tom Moore presented with the very first Veterans Railcard as design is unveiled


Military veterans of every generation will soon benefit from cut-price rail travel, Transport Secretary Grant Shapps announced today (14 October 2020), as he presented Captain Sir Tom Moore with the very first Veterans Railcard. Aimed at supporting veterans post-service, the newly unveiled railcard will provide up to a third off all peak and off-peak fares, as well as discounted travel for adult companions and children. It forms part of the government’s commitment to make this country the best place to be a veteran, helping repay the debt we all owe to those who have served

Continue reading click HERE

Cruse Bereavement Care - Signposting Pack

To view the Signposting Pack, click on the image

Tuesday, 13 October 2020

MOD issues updated Safeguarding JSP (v5)


JSP 834 provides direction and guidance on the safeguarding principles and procedures that apply to all people in Defence, both in the UK and overseas and highlights that safeguarding remains a key responsibility of the Chain of Command.

The policy scope has been extended from children and young people to include adult safeguarding and is designed to be used by everyone in Defence, including staff who have particular roles and responsibilities for safeguarding.

The JSP is structured in 2 parts:

Part 1: Directive, which provides the direction that is to be followed in accordance with mandated policy and statutory responsibilities.

Part 2: Guidance, which provides practical guidance to assist the user in complying with part 1.


Little Troopers - Latest School Projects


Please click on image to enlarge

The Little Troopers At School project is growing and growing. They've launched a brand new free secondary school resource hub online. They've got a secondary school military child wellbeing course launching before the end of this term and they are preparing to go on the road next year to deliver a series of primary school workshops and education conferences!

Please click HERE for more information

Coronavirus (COVID-19) in the UK - Summary

The official UK Government website for data and insights on Coronavirus (COVID-19).



Finding and thanking our WWII Veterans


The Not Forgotten is seeking your support to find and thank our remaining World War II veterans, who have been denied their 75th anniversary celebrations by Covid-19.

While a sense of normality is returning for many, the harsh realities of the pandemic still exists for our veterans, who have been forced to spend VE and VJ Day at home. For our new centenary project, we will send up to 5,000 WW2 veterans a gift, to thank them for their service and the phenomenal generation they represent.

Your support will enable us to find as many World War II veterans as possible so that we can give them a bit of cheer at this extraordinary time, remind them their service remains valued, and that they are not forgotten.

The Not Forgotten was founded in 1920 to provide entertainment and recreational opportunities to wounded, injured and sick serving personnel and veterans with disabilities. Our founder, Marta Cunningham, declared that “... as long as there are sufferers so long will The Not Forgotten be needed”. One hundred years on we are proud and privileged to be still supporting over 10,000 beneficiaries each year.

Any veteran of the Royal Navy, Army, Royal Air Force and Merchant Navy who served during WW2 (1939 – 1945) and who lives in the UK is eligible to receive the gift box – known as the Forgot You Not Box. This includes those who served in the Commonwealth Armed Forces in support of Britain’s war effort and now live in the UK.

The boxes will start to be sent out at the end of October and will contain a variety of specially produced commemorative gifts. The aim is to bring the veterans a bit of cheer and to thank them for all they gave. It will also be an appropriate way to acknowledge 100 years of support by The Not Forgotten to those who have suffered and served their nation.

To register for the gift the veteran, or authorised member of their family or carer needs to send us the following information:

* Full name - first name, surname and maiden name if appropriate

* Service number

* Military details – Arm/Unit of service and dates

* Full postal address & Telephone number

* Date of birth

* Details of individual/organisation providing this data if not the veteran.

Details can be submitted online at (which will go live on the 15 September 2020) or sent to This information will not be shared and will be deleted once the project is complete.

I do hope you can help us on this quest to recognise that great generation for all they gave.

Full list of local Covid Alert Levels by Area

The Government are introducing a three tiered system of local COVID Alert Levels in England.
For more information and to find out which alert level applies in your area go to



Monday, 12 October 2020

Friday, 9 October 2020

Defence Discount Service Update

 View the latest monthly update from DDS 

by clicking the image below.


Thursday, 8 October 2020

Service Pupil Premium

Tap image for more information


Wednesday, 7 October 2020

Fiscal Stimulus Package to improve Accommodation for Service Personnel

 To view the Fiscal Stimulus Package Q&As document, click HERE

Tuesday, 6 October 2020

Help for Heroes - Recovery College


Recovery is about finding ways to live a secure, healthy and fulfilled life, despite the challenges of an ongoing injury or illness.

When a military career comes to an end for medical reasons, the future can seem overwhelming. We’re here to help you take steps in your recovery journey that put you in control of your future.

Our Recovery College is the first to be designed specifically for wounded veterans and your families, with courses that will help you identify your ambitions and gain the confidence, knowledge and understanding necessary to achieve them.

Full details can be found HERE


Monday, 5 October 2020

DIO/Amey - Do you know where your stopcock is?

 Do you know where your stopcock is? It’s important that you know where it is located in your home (usually under the kitchen sink, bathroom, hall or stairs). You’ll need to find it quickly should you experience a burst pipe or a broken tap. If you’re unsure, contact your local Amey Accommodation Officer who will be happy to help you locate it.

Blocked Gutters and Outside Taps



If you have an outside tap make sure it is lagged to protect it from the cold. Covering them up during winter will help reduce the risk of a burst pipe. Make sure you also lag the pipe that leads to it, if it’s exposed. If you notice any taps dripping (inside or outside) report the issue to our Customer Service team: 



Blocked gutters and down pipes are a common problem during Autumn due to leaves and other debris being blown onto roofs. If it is safe to do, step outside when it is raining – if water is leaking from your gutter it’s likely they are blocked. Contact our customer service team who are available 24 hours a day 


Thursday, 1 October 2020

Future Accommodation Model (FAM) One year on

Supporting Service personnel to love where they live

It’s now been a year since the launch of the Future Accommodation Model (FAM) pilot. So far, FAM has given over 1,000 personnel across three pilot sites (HMNB Clyde, Aldershot Garrison & RAF Wittering) financial support and more choice over where, how and with whom they live.

Read more ....


UK Green Homes Grant Scheme



If you’re a homeowner or residential landlord you can apply for a voucher towards the cost of installing energy efficient improvements to your home. 


Improvements could include insulating your home to reduce your energy use or installing low-carbon heating to lower the amount of carbon dioxide your home produces. 


You must redeem the voucher and ensure improvements are completed by  

31 March 2021. 


How much you can get? Vouchers will cover two-thirds of the cost of eligible improvements, up to a maximum government contribution of £5,000. 


If you, or someone in your household, receive certain benefits you may be eligible for a voucher covering 100% of the cost of the improvements. The maximum value of the voucher is £10,000. Check out the website to see if you’re eligible for the