This Army HIVE is open for visitors. An appointment system is in place so before your visit please email or phone the HIVE to book one. Please also ensure that ‘Hands, Face, Space’ is adhered to within the HIVE building and office to protect all visitors and staff. Alternatively our staff are available to answer your queries by email and telephone during the advertised office hours.

If you want to ensure that you receive the very latest information including official Army policy and guidance plus local insights, please contact the HIVE to be added to our distribution list for regular email updates. We abide by the Data Protection Act and you can withdraw your permission to receive our emails at any time.

Please also see HIVE’s other social media platforms: www.facebook.com/ArmyHIVE and Army HIVE Twitter @ArmyHIVEinfo

Wednesday, 13 January 2021

Jobcentre & Benefit Guidance on New National Covid Restrictions

The following updated jobcentre guidance applies to customers in England, and will ensure essential support is provided whilst keeping colleagues and customers safe. 

Jobcentres will remain open, as they have throughout this pandemic, to provide essential services and support to those who we cannot help in any other way. We will ensure that this support continues to be delivered in line with the latest government and PHE guidance – such as maintaining social distancing and rigorous cleaning regimes - keeping our colleagues and customers safe. 

Work Coaches will be empowered to support customers through the best and most appropriate channels - whether online, by phone, or in person - with jobcentres remaining open to help those who need extra support and are unable to interact with us on the phone or digitally. Our Work Coaches will continue to deliver employment support programmes such as the Job Entry Targeted Support (JETs) scheme, by phone or through online channels. 

Face-to-face assessments for disability benefits remain suspended. If you think you might be entitled to a health and disability benefit, you should contact us as soon as possible to make a claim in the usual way. For existing customers, payments will continue as normal. 

Anyone who has a change in their needs should contact us immediately so we can ensure they are receiving the correct level of support.